Cubezix

Second consecutive year of receiving this prestigious recognition. SMB Connect Award 2024 & 2025.

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IT AMC Dubai

Get your IT Systems Up and Running with our 24/7 dedicated IT AMC Support.

 

IT AMC Dubai
Annual Maintenance Contract to run you IT operations  smoothly

Our flexible IT AMC Annual
Maintenance Plans offer 24/7
reliable support for your network and resources.

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IT Outsourcing
Right partner to entrust with the management of your IT infrastructure

Outsource your entire IT landscape, including IT service planning and management, to achieve greater business performance.

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IT AMC Services in dubai

IT Annual Maintenance Contract in Dubai

Our IT Annual Maintenance Contract (AMC) is designed to provide you with comprehensive IT support and maintenance. We provide cost-effective and scalable IT AMC in Dubai. Our IT Annual Maintenance Contract in Dubai covers everything that your business needs. 24/7 dedicated L1, L2, L3 IT support engineers.

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Protect Your Business with Reliable IT AMC Services in Dubai.

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Fortifying Your IT Infrastructure with Tailored Solutions

By providing IT AMC Services in Dubai we create value across the IT spectrum through deploying innovation, structuring transformation, and unlocking growth for your company.

24/7 Active Monitoring

With our rapid response and proactive tech failure prevention, we deliver 24/7 support for networks, servers and eliminates downtime.

Remote and On-site IT Support

We provide unlimited Remote and Onsite IT Support AMC Services to SME's in Dubai.

Data Back-up & Recovery

We provide specialized and tailored backup support within our system to ensure your company’s data recovery, especially in the event of breakdowns or failures.

Software & Hardware Installation

Software and Hardware installation is performed by IT Professionals to eliminate the risk and worries while installing and upgrading your system.

Cyber Security

Our expert team provides robust defense strategies, real-time threat monitoring, and proactive incident response to ensure your digital assets remain secure.

Server Troubleshooting

If your server does not respond well faces issues such as slow operations, or even regularly crashing. Our IT AMC services help you sort out.

Cubezix Workflow
IT AMC

Service Level Agreement (SLA)

One fundamental aspect of IT services is infrastructure management. This involves the design, implementation, and maintenance of the hardware, software, networks, and servers.

Critical

Affecting all business users


Team Lead
Service Delivery Manager

Partially Critical

Impacting Multi-user


Dedicated IT Support Engineer

Normal

Effecting 1-2 Systems


Helpdesk Team

Business Critical

Post Working hours


Team Lead/ Service Delivery Manager

IT AMC

Flexible Payment Options for IT AMC

We understand that businesses have varying financial strategies and cash flow considerations. To accommodate this, we offer Flexi Payment Plans for our IT Annual Maintenance Contracts (AMC). These plans are tailored to provide you with the flexibility to choose a payment structure that aligns with your budget and financial planning.
Computers & Workstations
Networking Equipment
CCTV Systems
Hardware Components
Software Applications
Cyber Security
Cloud Management
Telephone Systems
Meeting Room Solutions
All-in-One IT AMC Packages
Our All-in-One IT AMC Packages are tailored for businesses that want a complete and worry-free approach to IT maintenance. Instead of juggling multiple vendors, CubeZix ensures every aspect of your IT infrastructure is managed under a single, streamlined contract.
What We Offer

Reach Out for Immediate Support

Our support team is always ready to respond with fast and effective solutions to minimize downtime and keep your business running smoothly. With CubeZix, you don’t just get IT support — you gain a strategic partner committed to keeping your technology secure, reliable, and always available.
01. Centralized Helpdesk

Direct access to experts via a toll-free hotline with SLA monitoring.

02. Remote Support
Quick troubleshooting and guaranteed response within 15 minutes of ticket creation.
03. On-Site Assistance
For critical issues, our technicians are available across Dubai for hands-on support.
04. Service Delivery Process
A structured framework for incident logging, prioritization, and escalation.
05. Technical Account Management

Dedicated account oversight for day-to-day IT operations. 

Ready To Unlock Your IT AMC Plan?

Managed IT AMC Service Provider in Dubai

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Every company that leverages IT and cloud infrastructure to manage their operations requires a proactive, reliable, and experienced IT Annual Maintenance Contract (AMC) provider in Dubai, UAE. With a team of highly experienced, skilled, and certified IT Support engineers, we possess the capability to cater to the diverse needs of companies through our IT Annual Maintenance Contracts.

  • Network Support
  • Dedicated IT Support Engineer
  • Data Backup and Recovery

From the initial IT consultation to the seamless implementation, CubeZix demonstrated a deep understanding of our unique IT Infrastructure needs. Their expertise in network security, cloud computing, and IT infrastructure management has significantly enhanced our operational efficiency.

Samarth V

Assistant Finance Manager of Al Rama International FZCO

CubeZix’s responsiveness is impressive; they are always quick to address any issues that arise, minimizing downtime and keeping our operations seamless. Beyond just maintenance, CubeZix offers valuable advice and proactive solutions, helping us stay ahead with the latest technology and best practices.

Tarek Nachnouchi

Chief Product Officer of Arabyads

CubeZix's proactive maintenance approach is a standout feature. They regularly monitor our systems, perform routine check-ups, and provide detailed reports on our IT health.Their dedication to proactive maintenance and their ability to deliver outstanding results have truly exceeded our expectations.

Aman Nasser

Director of International Textile Exports Ltd

FAQs
Frequently asked questions

 

What is an IT AMC?

An IT AMC is an Annual Maintenance Contract that ensures regular maintenance, support, and troubleshooting of your IT infrastructure, helping businesses operate smoothly without technical disruptions.

Why do I need an IT AMC in Dubai?

Dubai’s fast-paced business environment demands robust IT systems. An IT AMC provides proactive support, minimizes downtime, and ensures optimal system performance, allowing businesses to stay competitive.

What services are included in an IT AMC?

IT AMC services typically include hardware and software maintenance, network management, data backup, security updates, system monitoring, and 24/7 support.

What will CubeZix IT AMC services involves?

CubeZix offers a variety of AMC contract options that are tailored to your specific business requirements. These agreements cover a variety of IT AMC services, including:

Unlimited remote support
On-site visit/consultation by a dedicated IT engineer
IT audits and training are performed on a regular basis.
Preventive maintenance and monthly reports

How do I get in touch with CubeZix for IT AMC support?

Consumer satisfaction is a top priority for the CubeZix team. For professional IT AMC support

Use our 24/7 Chat support or
Call us on our helpline number
Email us at @ info@cubezix.com
You can also use our ticketing tool to put in a request for remote support of all IT peripherals.

Do we have a dedicated It manager and engineer?

CubeZix offers a variety of IT AMC packages that are tailored to various business models. The majority of these packages include on-site or emergency IT support from a dedicated IT manager and engineer. These requirements can be easily customized for the IT AMC you select.

Is it possible to upgrade or downgrade my IT AMC service?

You can easily scale your IT AMC services in response to business changes or developments. You can set up a call with our team to discuss your options by using our remote support services.

What types of businesses in Dubai benefit most from IT AMC services?

From startups to large enterprises, IT AMC supports any business that relies on technology for operations, including financial institutions, healthcare, educational institutions, logistics, and retail.

What is the typical response time under Cubezix’s IT AMC?

We offer SLA-backed response times with 24/7 support to ensure critical issues are addressed promptly, minimizing disruption to your business.

Can IT AMC contracts be customized according to my company’s IT setup?

Absolutely. Cubezix tailors IT AMC contracts based on the number of devices, type of infrastructure, and industry-specific requirements.

Will Cubezix provide reports and analytics on my IT systems?

Yes. Our IT AMC includes detailed reporting on system health, device performance, cybersecurity incidents, and overall IT infrastructure efficiency.

How does Cubezix differentiate from other IT AMC providers in Dubai?

We combine proactive maintenance, cybersecurity services, 24/7 support, client dashboards, and industry-specific expertise to deliver superior value.