Cubezix

Second consecutive year of receiving this prestigious recognition. SMB Connect Award 2024.

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Enhance Productivity with Seamless System Oversight

Proactive IT System Monitoring for Uninterrupted Operations

Keep your business running smoothly with real-time IT monitoring, ensuring continuous productivity and minimal disruptions.

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Essential IT Setup
Expert Consultancy and Seamless Implementation for Optimal Office IT Solutions

We offer expert IT consultancy and precise implementation for a flawless office setup.

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Premier IT Support
Tailored IT Solutions and Efficient Project Execution for Your Office

We deliver custom IT infrastructure design and efficient execution for optimal office functionality.

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24/7 IT System Monitoring in Dubai

Proactive IT Oversight for Optimal Performance

Investing in IT system monitoring is essential for both small and large businesses in Dubai. At Amazing Support, we offer comprehensive 24/7 monitoring services, either as a managed IT partner or through outsourced support. Our proactive approach helps prevent issues before they arise, ensuring your IT systems run smoothly and minimizing potential disruptions.

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Protect Your Business with Reliable IT AMC Services in Dubai.

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Trend Analysis for Enhanced IT Security

Comprehensive IT System Monitoring for Optimal Performance

Our IT system monitoring provides thorough oversight of both hardware and software, ensuring your systems run smoothly.

Real-Time and Trend Monitoring

Our IT monitoring combines real-time and trend analysis. Real-time data allows immediate issue detection and response.

Fundamental Infrastructure Examination

System monitoring includes low-level software and hardware checks. We develop benchmarks by inspecting servers and networks to minimize downtime and detect issues early.

Application Performance Monitoring

We monitor software applications to gather metrics on their performance. This helps identify and prevent potential problems before they impact your system’s stability.

Server Monitoring and Backup Tools

Our team manages server performance and regular backups to ensure system security. We track performance metrics and provide complete backup reports to protect your data.

Disaster Protection and Recovery

Proactive monitoring offers top-notch disaster protection. In emergencies, our backup services restore lost data and quickly get your system operational again.

From the initial IT consultation to the seamless implementation, CubeZix demonstrated a deep understanding of our unique IT Infrastructure needs. Their expertise in network security, cloud computing, and IT infrastructure management has significantly enhanced our operational efficiency.

Samarth V

Assistant Finance Manager of Al Rama International FZCO

CubeZix’s responsiveness is impressive; they are always quick to address any issues that arise, minimizing downtime and keeping our operations seamless. Beyond just maintenance, CubeZix offers valuable advice and proactive solutions, helping us stay ahead with the latest technology and best practices.

Tarek Nachnouchi

Chief Product Officer of Arabyads

CubeZix's proactive maintenance approach is a standout feature. They regularly monitor our systems, perform routine check-ups, and provide detailed reports on our IT health.Their dedication to proactive maintenance and their ability to deliver outstanding results have truly exceeded our expectations.

Aman Nasser

Director of International Textile Exports Ltd

FAQs

Frequently asked questions

What exactly is an IT AMC, and what does it cover?

An IT AMC, or Annual Maintenance Contract, is a service level agreement between your organization and an IT service provider. Our IT AMC designs contribute to high-quality IT performance while also improving the overall workplace environment. The services included vary depending on the terms of your contract, but typically include remote support, a dedicated IT engineer, periodic system check-ups, and regular IT system reports and training.

What devices are covered by your IT AMC support?

CubeZix offers professionally managed IT support for your entire office IT infrastructure, including PCs, laptops, servers, switches, routers, printers, IP phones, CCTV, and biometrics devices, among other IT peripherals.

Do we have an IT AMC contract?

CubeZix provides IT AMC contract on a monthly and yearly basis. Both parties will sign the agreement once the plan has been drawn to your specifications and has received your approval. The agreement documents clearly state all of the terms and conditions.

What will CubeZix IT AMC services involves?

CubeZix offers a variety of AMC contract options that are tailored to your specific business requirements. These agreements cover a variety of IT AMC services, including:

Unlimited remote support
On-site visit/consultation by a dedicated IT engineer
IT audits and training are performed on a regular basis.
Preventive maintenance and monthly reports

How do I get in touch with CubeZix for IT AMC support?

Consumer satisfaction is a top priority for the CubeZix team. For professional IT AMC support

Use our 24/7 Chat support or
Call us on our helpline number
Email us at @ info@cubezix.com
You can also use our ticketing tool to put in a request for remote support of all IT peripherals.

Do we have a dedicated It manager and engineer?

CubeZix offers a variety of IT AMC packages that are tailored to various business models. The majority of these packages include on-site or emergency IT support from a dedicated IT manager and engineer. These requirements can be easily customized for the IT AMC you select.

Is it possible to upgrade or downgrade my IT AMC service?

You can easily scale your IT AMC services in response to business changes or developments. You can set up a call with our team to discuss your options by using our remote support services.