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Get comprehensive, round-the-clock IT support to keep your business running smoothly.
We offer expert IT consultancy and precise implementation for a flawless office setup.
We deliver custom IT infrastructure design and efficient execution for optimal office functionality.
CubeZix offers top-tier IT helpdesk support in Dubai, featuring certified professionals ready to assist 24/7. Our comprehensive services go beyond traditional support, providing immediate and professional help via phone, email, web chat, or our secure portal, all at no extra cost.
Protect Your Business with Reliable IT AMC Services in Dubai.
Our approach is tailored to meet your organization’s unique needs, ensuring efficient issue resolution.
We use the Continuous Process Improvement (CPI) model, based on ITIL's Continuous Service Improvement framework.
Our CPI model is tailored to meet the specific needs of your organization and employees.
CubeZix employs a proprietary IT Service Management (ITSM) platform for efficient and effective support.
Our ITSM platform offers a unique support experience with rapid triage and resolution of issues.
Our support staff resolves issues quickly and efficiently using our specialized ITSM platform and workflows.
We focus on rapid triage and first-call resolution to minimize downtime and disruptions.
Our approach ensures ongoing enhancement of IT support services, adapting to evolving business needs.
An IT AMC, or Annual Maintenance Contract, is a service level agreement between your organization and an IT service provider. Our IT AMC designs contribute to high-quality IT performance while also improving the overall workplace environment. The services included vary depending on the terms of your contract, but typically include remote support, a dedicated IT engineer, periodic system check-ups, and regular IT system reports and training.
CubeZix offers professionally managed IT support for your entire office IT infrastructure, including PCs, laptops, servers, switches, routers, printers, IP phones, CCTV, and biometrics devices, among other IT peripherals.
CubeZix provides IT AMC contract on a monthly and yearly basis. Both parties will sign the agreement once the plan has been drawn to your specifications and has received your approval. The agreement documents clearly state all of the terms and conditions.
CubeZix offers a variety of AMC contract options that are tailored to your specific business requirements. These agreements cover a variety of IT AMC services, including:
Unlimited remote support
On-site visit/consultation by a dedicated IT engineer
IT audits and training are performed on a regular basis.
Preventive maintenance and monthly reports
Consumer satisfaction is a top priority for the CubeZix team. For professional IT AMC support
Use our 24/7 Chat support or
Call us on our helpline number
Email us at @ info@cubezix.com
You can also use our ticketing tool to put in a request for remote support of all IT peripherals.
CubeZix offers a variety of IT AMC packages that are tailored to various business models. The majority of these packages include on-site or emergency IT support from a dedicated IT manager and engineer. These requirements can be easily customized for the IT AMC you select.
You can easily scale your IT AMC services in response to business changes or developments. You can set up a call with our team to discuss your options by using our remote support services.