Managed IT Support

Managing your IT systems and providing expert managed IT support to keep your business up and running  24/7.

24/7 IT Support

Managed IT Support in Dubai

CubeZix can provide businesses in Dubai, UAE with managed IT support services such as IT System Monitoring, IT Infrastructure, IT Helpdesk, Outsourced IT Support, and Employee IT Education. We create personalized, managed IT assistance for each customer.

Our commitment to preventative maintenance also drives our managed IT services. We keep an eye on your IT systems 24 hours a day, checking for any issues. CubeZix  also prioritizes open and honest contact with all of our clients, delivering regular system updates and promptly reacting to your demands.

Managed IT Support - Cubezix

Get Managed IT Support in Dubai, UAE

We create value across the IT spectrum through deploying innovation, structuring transformation and unlocking growth for your company.

Managed IT Services: Ensuring Optimal Performance and Security of Your Company's IT Infrastructure and Workstations

Regular monitoring, maintenance, repairs, and updates to a company’s IT infrastructure, workstations, or network are all part of managed IT services. Many firms used to call an external IT support company on an ad hoc basis to fix a specific problem when it happens.

Managed IT service providers, on the other hand, charge a monthly fee to provide daily support, monitoring, and helpdesk services to your company. Our managed IT services also include employee education on IT systems and cybersecurity with CubeZix. Our managed IT support specialists are highly skilled and qualified to meet your most critical IT support needs while also integrating the most cutting-edge technology. 

Complete Onsite and Cloud Managed IT Services for Optimal Functionality and Security with CubeZix

Managed IT service providers are in charge of keeping your systems up and functioning. This covers onsite support for computers, servers, and network hardware at CubeZix. Regular maintenance, proactive monitoring, cyber security and anti-virus solutions, disaster recovery and backup services, full cloud IT platform support, and operating system patch management are also available. Our engineers schedule site visits with you on a frequent basis to address issues or manage change requests in person.

We give your organization with the best IT services to fit you through our innovative Service Desk Ticket Management System and our Service Level Agreement (SLA). Our level of service does not differ depending on the size of the company; we are committed to providing competent managed IT support to all of our clients.

Benefits Of Managed IT Support For Business?

Managed IT service providers can provide a variety of IT support services. It is expensive to hire an in-house team to handle everything from internal networks and systems monitoring to cyber security and cloud support. Your company may benefit from IT experience at a fraction of the cost with managed IT service. Managed IT service providers bridge the gap between an in-house IT team and ad-hoc IT contractors.

Not only will our experience assist your company, but so will the predictability. Rather than incurring a large cost when something goes wrong, you pay a monthly price that covers any issues that arise, based on our Service Level Agreement. Managed IT services might also help you save time. We can discover and address problems early because to our proactive monitoring, which cuts down on the time it takes to resolve them.

Is Managed IT Support Outsourcing?

Outsourcing and managed IT support are extremely similar. They differ in how contracts and service level agreements are finalized. Some IT outsourcing company may refuse to sign a contract with you, instead settling your issues on an ad hoc basis. Managed IT service companies, on the other hand, will enter into an agreement with you that specifies their level of service and expectations. Managed IT services can either supplement or replace your existing IT personnel.

CubeZix offers both managed and outsourced IT support.


Managed IT services provide a range of benefits including proactive system monitoring, reduced IT costs, access to the latest technology and expertise, improved security, and the ability to focus on core business functions without the distraction of IT issues.

The managed services support model operates on a proactive, rather than reactive, approach. This means that instead of waiting for problems to occur, a managed IT service provider continuously monitors your IT infrastructure to prevent issues before they disrupt your business.

No, they are not the same. Technical support typically addresses specific issues as they arise, often on an ad-hoc basis. Managed service providers (MSPs), on the other hand, offer ongoing management and maintenance of an organization’s IT infrastructure and end-user systems on a subscription basis.

Effectively managing managed IT services involves setting clear expectations, establishing performance metrics, maintaining open communication with your provider, and regularly reviewing service levels to ensure they meet your business needs.

Managed IT providers handle various functions, including 24/7 monitoring and maintenance of networks and systems, cybersecurity protection, data backup and recovery services, cloud services management, and IT consultancy.

Managed services focus on providing a comprehensive and proactive approach to managing an organization’s IT infrastructure, often with a fixed monthly fee. Traditional IT outsourcing typically involves contracting out specific IT tasks or projects, usually on a per-project basis or for a specific period, without the ongoing management and proactive support that comes with managed services.

When selecting a managed IT support provider, consider their experience, the breadth of services offered, their ability to scale services to your needs, the quality of their customer service, their cybersecurity capabilities, and their pricing structure.

Yes, reputable managed IT service providers usually offer customizable service packages to meet the unique needs and challenges of your business, ensuring that you only pay for the services you need.

Managed IT support improves cybersecurity by implementing and managing advanced security measures, conducting regular security assessments, monitoring for and responding to threats in real-time, and ensuring that data backup and disaster recovery plans are in place.

Valerio Pensalfini
Valerio Pensalfini
Cubezix technologies are very honest and fast, every problem we are facing in our company have been resolved in a very professional way. Many thanks to Mr. Parveen helping us. Highly Recommended. Smart Idea Carpentry LLC
Finance || Diva Modelling & Events
Finance || Diva Modelling & Events
We currently hire cube x for our IT services. The staff of Cube x is very talented & good & services are excellent.
Tuf Group
Tuf Group
Cubezix IT company is one of the best IT Outsourcing service providing. We got telephone & attendance machine solution from them. They also provided training very well.
alson negrido
alson negrido
CubeZix is providing Good services and work from IT outsourcing company. All engineer are very professional.
Ethan Andre Mateo
Ethan Andre Mateo
Cubezix is one of the highly recommending IT AMC provider for all who are looking to outsource their IT or need IT services from existing and new projects. Their Engineers are very professional and providing IT Support in a very efficient way.
Yara M.
Yara M.
Great IT AMC Support, friendly staff and amazing customer service. We have been with cubezix for the past few years and would highly recommend it to everyone.
Daniel J.
Daniel J.
Would have no hesitation in recommending Cubezix for IT Support. They are very professional, technically strong and friendly.
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